Privacy Policy

Introduction

Tesoro CRM ('we', 'us', 'our') is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our services.

By using Tesoro CRM, you agree to the collection and use of information in accordance with this policy.

Data Controller

The data controller responsible for your personal data is:

Data We Collect

We collect the following types of personal data:

Account Information

• check_circle Name, email address, phone number
• check_circle Company name and address
• check_circle Payment information (processed securely by our payment provider)
• check_circle Account credentials and authentication data

Usage Data

• check_circle Log data (IP address, browser type, pages visited)
• check_circle Device information (device type, operating system)
• check_circle Cookies and similar tracking technologies

How We Use Your Data

We use your personal data for the following purposes:

• check_circle To provide and maintain our CRM service
• check_circle To process payments and manage subscriptions
• check_circle To communicate with you about service updates and support
• check_circle To improve and optimize our platform
• check_circle To comply with legal obligations

Data Storage and Security

Your data is stored securely in EU data centers with industry-standard encryption and security measures.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

We retain your data only as long as necessary to provide our services and comply with legal obligations.

Data Sharing

We do not sell your personal data. We may share your data with:

• check_circle Service providers who help us operate our platform (hosting, payment processing)
• check_circle Law enforcement or regulatory authorities when required by law
• check_circle Third parties with your explicit consent

Your Rights (GDPR)

Under GDPR, you have the following rights:

• check_circle Right to access your personal data
• check_circle Right to rectification of inaccurate data
• check_circle Right to erasure ('right to be forgotten')
• check_circle Right to restrict processing
• check_circle Right to data portability
• check_circle Right to object to processing

Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookies through your browser settings.

Essential cookies are necessary for the platform to function. Analytics cookies help us understand how users interact with our service.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or through our platform.