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Smart Matching

Smart Property-Customer Matching

Real-time matching between properties and customers based on budget, location, type and specific preferences. Matches appear instantly when deal parameters change or new properties arrive. You select what to propose, customers receive an email 2x per day with your approved suggestions.

3+ hours
saved per day with automatic matching
40%
higher conversion with better matches
85%
of agents say they have more time for clients

Matching results

Today 14:30
VM
Villa Marbella
Match: 94% • Familie Jansen
check
AC
Apartment Centro
Match: 87% • Meneer Bakker
PV
Penthouse Valencia
Match: 73% • Familie Rodriguez
?

How smart matching works

Discover the powerful features that make smart matching possible

Real-time matching

Matches appear instantly when deal parameters change or new properties arrive. No waiting, no delays.

Complete feedback tracking

Track full customer feedback: when customer opens property (pending lane), marks interesting/not interesting, and why not. All feedback visible in real-time.

Agent control

You decide which properties actually go to customers. Preselect to propose lane - you have full control.

Smart filters

Takes into account budget, location, property type, number of rooms, surface area and special wishes of customers.

The matching process

From customer profile to smart matches based on criteria in 6 steps

1

Enter customer profile

Add a new customer with budget, location preference, property type and special wishes.

2

Real-time matching

Real-time matching finds matching properties instantly when parameters change or new properties arrive.

3

Agent selects

Review matches in preselect lane. Reject or move to propose lane for sending.

4

Email to customer (2x/day)

Properties in propose lane are automatically sent by email to customers 2x per day with link to portal.

5

Customer reviews in portal

Customer opens property (→ pending), marks interesting/not interesting, can request viewing with 3 proposed dates.

6

Feedback tracking

Track all feedback: pending (viewed), interesting (wants to visit), rejected (not interesting + reason why). Visible in real-time in CRM.

Technical details

Matching criteria

  • check Budget range (min/max)
  • check Location preferences (cities, neighborhoods)
  • check Property type (villa, apartment, etc.)
  • check Number of rooms and surface area
  • check Special wishes (garden, garage, etc.)

Feedback tracking

Full transparency in customer interest: see when customers open properties (pending lane), which they find interesting with viewing request (interesting lane), and which are not interesting including reason why (rejected). Agent always has full control and visibility of all customer feedback in real-time.

Results

73%
of agents see increased customer satisfaction
2.5x
faster from lead to viewing
€15,000
average extra commission per month

Smart Matching integrates seamlessly

Smart Matching works alongside the tools you already use to maximize your efficiency.

Email integration

Matches are automatically sent via your professional email.

Customer portal

Customers see matches in their personal portal and can give feedback directly.

Deal pipeline

Interesting matches are automatically added as deals to your pipeline.

On the roadmap

Coming soon: AI learning algorithm

We're working on advanced machine learning features that make matching even smarter

smart_toy

AI-powered learning

Q2 2026

The AI algorithm will automatically learn from your choices as an agent, customer feedback from the portal, and successful transactions. This way matches get better every week and you get increasingly relevant suggestions for your customers.

check Learns from agent selections and rejections
check Analyzes customer feedback patterns
check Predicts customer preferences based on history

Ready to work smarter?

Discover how smart matching can transform your sales process