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Creating Contacts Step-by-Step Tutorial

Learn how to quickly and efficiently add new contacts to your Tesoro CRM database with this complete guide.

list Table of Contents expand_more

Quick start

Detailed Creation Process

1

Step 1: Open the Contact Form

Navigate to the Contacts module:

  • Click Contacts in the left navigation menu
  • You'll now see your contact list (or an empty list if you're just starting)
  • Click the blue + Create Contact button in the top right

The contact form opens as a modal overlay with all available fields.

2

Step 2: Fill in Basic Information

Required fields (minimum required):

  • First name: Contact's first name
  • Last name: Contact's last name
  • Email: Primary email address (important for communication)

Recommended fields:

  • Phone: Phone number (with country code, e.g., +31 6 12345678)
  • Salutation: Title (Mr., Mrs., Dr., Prof.)
  • Role: Function (Buyer, Seller, Agent, Investor, etc.)

Tip: The more information you fill in, the better you can find and segment this contact later.

3

Step 3: Location & Address Details

Fill in the address for better organization and mapping:

  • Address: Full address (street + number)
  • City: City
  • Postal code: Postal code
  • Country: Country

Mapbox Geocoding:

Tesoro uses Mapbox to automatically calculate GPS coordinates. This is useful for:

  • Displaying contacts on a map
  • Suggesting nearest properties
  • Location-based filters

You'll see the coordinates appear as soon as you enter a complete address.

4

Step 4: Organization & Tags

Organize your contact for easy retrieval:

  • Status: Choose from Active, Inactive, Lost, Won
  • Tags/Hashtags: Add labels like 'VIP', 'Hot Lead', 'Follow-up'
  • Preferred communication: Email, Phone, WhatsApp or SMS

Tag Tips:

  • Use tags for segmentation (e.g., 'Luxury Buyer', 'First-time Buyer')
  • Tags are free-form - create your own system
  • You can use multiple tags per contact
  • Tags are searchable and filterable
5

Step 5: Save & Link

Finalize your contact:

  1. Check that all required fields are filled in
  2. Click Save Contact at the bottom of the form
  3. Your contact is saved and appears in your contact list

Immediately after saving you can:

  • Link the contact to a deal (Create Deal)
  • Assign a property (Link Property)
  • Add a task (Add Task)
  • Write a niete (Add niete)
  • Send an email (Send Email)

Your contact automatically gets a unique ID and is added to your database.

Advanced fields (optional)

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Frequently Asked Questions

chevron_right Which fields are required when creating a contact?
At minimum, first name, last name, and email are required. All other fields are optional, but the more you fill in, the better you can organize and find contacts.
chevron_right Can I edit a contact later?
Yes, absolutely. Click on a contact in the list to open the detail page. There you'll see an 'Edit' button to modify all fields. Changes are automatically saved in the activity history.
chevron_right How do I add multiple contacts at once?
Use the bulk import function. Go to Contacts > Import and upload a CSV or Excel file with your contacts. You can map fields and detect duplicates during the import process.
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