GDPR and Privacy Protecting Contact Data

What is GDPR?

General Data Protection Regulation - EU law for protection of personal data.

Key Principles

1. Lawful Basis:

• Consent (permission from contact)
• Contract (necessary for service)
• Legitimate interest (business interest)

2. Data Minimization:

• Collect only necessary data
• Don't fill more fields than needed

3. Purpose Limitation:

• Use data only for stated purpose
• No marketing emails without consent

4. Right to Access:

• Contacts can request their data
• Export function available

5. Right to Erasure ('Right to be Forgotten'):

• Contacts can request deletion
• Tesoro offers permanent delete function

Built-in GDPR Tools

1. Consent Tracking:

• Custom field 'Marketing Consent' (Yes/No)
• Track consent date
• Document consent source

2. Data Export (Right to Access):

• Export all contact data as CSV
• Include activity history
• Include communication history

3. Permanent Delete (Right to Erasure):

• Delete contact → Confirm 'Permanent Delete'
• All linked data is removed
• Irreversible - canniet be recovered

4. Data Retention:

• Auto-delete inactive contacts after X years (optional)
• Compliance with data retention policies

5. Access Control:

• Role-based permissions
• Audit trail of who viewed data
• Field-level security